Job Type: [Full-time / Part-time]
Department: Client Relations / Accounts / Marketing
Reports to: Client Servicing Manager / Co-Founder

Job Summary:

We are looking for a proactive and people-oriented Client Servicing Executive to manage client relationships and ensure the successful execution of campaigns and deliverables. The ideal candidate will act as a key liaison between clients and internal teams, ensuring smooth communication, timely execution, and consistent client satisfaction across all touchpoints.

Key Responsibilities:

• Serve as the primary point of contact for assigned clients.
  
  
• Understand client goals, expectations, and pain points to deliver tailored solutions.
  
  
• Coordinate with internal teams (design, content, marketing, video) to execute projects as per brief.
  
  
• Prepare and share timelines, progress reports, and status updates.
  
  
• Schedule regular check-ins, review meetings, and presentations with clients.
  
  
• Address feedback, resolve concerns, and ensure timely revisions and approvals.
  
  
• Maintain accurate documentation of communication, deliverables, and project timelines.
  
  
• Assist in preparing proposals, presentations, and campaign reports.
  
  

Requirements:

• Bachelor’s degree in Business, Marketing, Mass Communication, or related field.
  
  
• 1–3 years of experience in client servicing, account management, or project coordination (preferably in creative or marketing agencies).
  
  
• Strong communication and interpersonal skills.
  
  
• Ability to multitask, prioritize, and manage timelines under pressure.
  
  
• Familiarity with agency processes and creative workflows.
  
  
• Good understanding of digital marketing and branding fundamentals.
  
  
• Proficient in tools like Excel, Google Workspace, and task management platforms (e.g., Trello, Asana).
  
  

Preferred Qualifications:

• Experience in dealing with multiple brands and industries.
  
  
• Basic knowledge of creative briefs, ad campaign lifecycles, and marketing KPIs.
  
  
• Ability to build rapport and maintain long-term client relationships.
  
  

Benefits:

• Competitive salary and growth opportunities
  
  
• Exposure to top-tier brands and campaigns
  
  
• Flexible work environment and collaborative culture
  
  
• Client-facing experience with real-time impact
  
  
• Career development and communication skill enhancement